QUESTIONS? WE'VE GOT ANSWERS
Yes, we have a small heated bathhouse that includes two showers, two restrooms and two changing rooms.
When booking online, in the final checkout screen you will enter your payment information & it will ask you for any additional notes. This is where you will make your specific site request. We do our best to accommodate all requests, but if there is a conflict – you will receive an email back from us about your placement.
Check-in time is at 2PM on the day of your arrival. If you would like to request an early check-in, this request must be placed with our office PRIOR to your arrival. We attempt to fill all reasonable requests, but early check-in times cannot always be granted.
The trip time that you book is your time of DEPARTURE. In order to depart and get on the water on time, you will need to arrive at least 30 minutes prior to that trip time. We recommend at least 45 minutes on a Saturday or holiday. Arriving later than this can result on a change in trip time/availability.
We use top of the line brands (Wenonah, Old Town, Jackson Kayak, Ocean Kayak & Mad River Canoe.) We have canoes and tandem kayaks that will accommodate two paddlers. We have single kayaks, both sit-in and sit-on-top styles for individuals. Our canoes can accommodate a child as a middle rider, if the child is UNDER 70 lbs. There is a fee for middle riders.
The minimum age & weight for any paddler or middle rider is 3 years old & 30 lbs. The maximum age & weight for child middle riders in a canoe is 10 years old & 70 pounds.
Vaccinated, socially friendly pets are welcome in our campground & must be kept on-leash. Pets are not allowed in any of our boats or on any of our buses to/from river trips.
Yes, you can bring your own canoe or kayak! You will also need to bring your own paddle & life vest, we do not provide any gear without the rental of one of our boats. We do provide transportation service for personal canoes & kayaks which include your launch/takeout, transportation of your boat & gear, & parking on our property. Transportation is available for all of our trips, see available time slots while making a reservation (which we HIGHLY recommend.) We do not allow launching or parking only at our business if you don’t need transportation from us. Please see the Pigeon River Fish & Wildlife Area Map for details of where to launch/park for free in public DNR lots. If you are a registered camper with us, you may bring/launch/take out your own personal kayak or canoe on our property without using shuttle service.
We recommend a West Trip for families or first timers. This is a little wider section of the river which makes it easier to learn and requires less maneuvering. The first trip (Nasby Dam), which is only 4 miles is great for families with little ones and there is not any portaging required. The 7 mile (Curtis Creek) trip is about an hour extension of the short trip and becomes a little more curvy and bendy and has beautiful rocks and hills with great scenery. If you are wanting a little longer trip you can choose the longest West trip (Ontario Dam), which is 10 miles, but keep in mind that this particular trip is not available on Saturdays or holiday weekends. It is important know that Saturday is our busiest day of the week, so for the best family experience we always recommend visiting Sundays-Fridays.
We offer 6 different river trips ranging from 4 miles to 16 miles.
Our East trips are 10 miles, 13 miles, and 16 miles. On these trips, you will paddle through some winding, bending, beautiful wooded sections of the river. They can be a little more technical, so these trips are usually most fun for the go-getters or the return visitors.
Our West trips are 4, 7, and 10 miles. These trips take you through some pretty wide & scenic sections of the river. Our West trips are fit for almost anyone who wants to get out on the river!
Reservations are highly encouraged but not required. Saturdays & Sundays are our busiest days, time slots often fill up & we do run out of canoes & kayaks at times. Making a reservation secures your departure time & boats & also results in a much speedier check-in process to allow for more time out on the water!
Styrofoam of any kind, glass bottles, and illegal drugs are not allowed on the river. Please leave no trace & carry out anything you take on your trip. Using prohibited items or leaving trash of any kind on the river may result in fines.
Weight limit differs depending on if you are canoeing or kayaking.
For our single kayaks, the total weight capacity is 300 lbs.
For tandem kayaks, the total weight capacity is 450 lbs.
For canoes, the total weight capacity is 500 lbs.
These limits include the weight of the paddler(s) plus any gear in your boat with you. If you are nervous about reaching these capacities, please contact us prior to booking your trip.
For paddling reservations:
A $15 non-refundable deposit per boat is due at the time of booking your canoe or kayak reservation. The balance due is automatically pulled 72 hours prior to the date & time of your reservation. You may make changes to your reservation details & edit the date or time of your trip up until this point, at which the cancellation period ends. No credits or refunds are offered beyond 3 days prior to your reservation.
For camping reservations:
Camping costs are due IN FULL at the time of reserving. You may make changes to your reservation details & edit the dates of your stay with no penalty up until 11 days prior to your reservation, at which point the cancellation period ends. No credits or refunds are offered beyond 11 days prior to your reservation. If you choose to cancel your reservation before the cancellation period runs out, you will receive a 50% refund.
We’re not afraid of a little rain here at TPO, so we will run trips in the rain. However, if river levels aren’t fit for paddlers or if there is a chance of high winds, thunder/lightning that we feel to be unsafe for our customers, we may postpone your trip to a later date or time. If you’re thinking the weather looks questionable, please always check our social media pages & website homepage for news & updates, or give us a call at the office.